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We use cookies to improve user experience and analyze website traffic. By clicking “Accept”, you agree to our website’s cookie use as described in our Cookie Policy. To view our Cookie Policy in full click here.

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  • Analytical cookies help us enhance our website by collecting information on its usage.

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Cookie Policy

Cookies are small text files that may be placed on your computer when you visit a website. They are widely used to make websites work and to make them more efficient. Cookies also help website owners understand how you use the site so that they can make it easier to find what you’re looking for.

Find out how to manage cookies on the Information Commissioner’s Office website.

How we use cookies on kentdesignguide.co.uk

Understanding how our website is used

Google Analytics (Universal Analytics)

We use Google Analytics to collect information about how you use this website (kentdesignguide.co.uk). We do this to help make sure the site is meeting your needs and to make improvements based on our findings.

Google Analytics stores information about:

the pages you visit on kentdesignguide.co.uk
the time you spend on each page
how you got to the site
what you click on while you’re visiting the site

We don’t collect or store your personal information (for example your name or address) so we can’t identify who you are.

We don’t allow Google to use or share our analytics data.

Google Analytics use the following cookies:

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Google Analytics (ga.js) library

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You can opt out of Google Analytics cookies.

Hotjar

We sometimes run studies using Hotjar, which is a tool that helps us understand how users interact with the website.

The technology gives us information such as how much time users spend on a page, and what they choose to click on so that we can see what’s working well and what isn’t. We use this information to make  improvements to the site to help users find what they’re looking for as easily as possible. We also use Hotjar to get feedback from users.

Hotjar uses cookies and other technologies to collect information on the user such as their:

behaviour
device type
IP addresses (stored anonymously)
screen size
browser
geographic location (country only)
preferred language

Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user.

You can stop Hotjar from collecting your data by opting out on their website.

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You can opt out of Google Analytics cookies.

YouTube

We may use YouTube to embed videos on some pages of the site. YouTube sets cookies when you visit one of these pages to give us information on the number of times a video is viewed and the type of browser used to view it.

For more information visit the YouTube Privacy and Safety Centre

Vimeo

We may use Vimeo’s embeddable video player to show video content on some pages of the site. Vimeo sets cookies that they consider essential to the video player experience.

GovMetric

We may use GovMetric to capture users’ feedback. Further information about how GovMetrics works and what information they use can be found on the GovMetric privacy page.

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Enabling website functionality

Our cookie banner

You may see a notification when you visit our website to let you know that we are using cookies

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Alert messages

We might display a message on our website to tell you about an important event or situation. We use local storage to help us update alert messages periodically.

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Squiz Matrix

We use the following cookie to authenticate users:

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CloudFlare

We may use CloudFlare to help improve the delivery of website assets such as style sheets and JavaScript files.

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Open Objects on kentdegisnguide.co.uk

The directory on kentdesignguide.co.uk uses the following cookies:

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Open Objects on local.kent.gov.uk also uses the Google Analytics (ga.js) library cookies.